Contact Bonneville to confirm availability and the scope for your pool or equipment.
Map the system
Provide controller, pump, heater, and accessory models, plus error screenshots. Explain whether the issue is connectivity, scheduling, or equipment response.
Choose a defined outcome
Discuss desired control functions and confirm compatibility before buying hardware. Automation does not replace water testing or physical maintenance.
Discuss your pool with Bonneville
Share your location and equipment details to confirm availability, suitability, and exact scope. Specialty treatments and installations are assessed individually.
Automation connects equipment you already own
Pool automation coordinates supported equipment through a control system. Its usefulness depends on which pumps, heaters, lights, valves, or other components can communicate with it. Begin with a list of the equipment and the actions you want to make easier. A request to adjust schedules is different from installing a new controller or replacing incompatible equipment.
Define the functions before choosing hardware
Explain whether you want easier pool and spa switching, remote schedule changes, temperature control, or lighting control. Existing wiring, connectivity, model compatibility, and the control system’s capabilities shape the proposal. Avoid buying a device on the assumption that every component will work with it. Ask which functions are supported by the proposed configuration and which would require separate changes.
A useful handoff makes controls understandable
Discuss setup, access to owner controls, operating instructions, and what to do if a device stops responding. Retain the model details and manufacturer documentation. Automation does not replace physical cleaning, water testing, or repair of faulty equipment; it helps coordinate supported operations. Confirm the available scope with Bonneville, including any separate electrical or network-related work.
Arrange the right next step
Contact Bonneville Pool Maintenance with your property location and a short description of the work you want. Include equipment labels or surface photos when relevant, along with any previous service notes. The first conversation establishes the requested scope, access, and appointment options. Review the proposed work and any exclusions before scheduling; a request for information is not a commitment to a repair or installation. Browse service areas for local information or return to the complete pool service guide to compare related options.
Questions about pool automation
Will automation replace regular pool maintenance?+
No. Controls can coordinate supported equipment functions, but the pool still needs physical cleaning, water testing, and attention to equipment condition. Decide which actions you want to simplify, then check compatibility. Keep an ongoing care plan alongside any automation project so responsibilities do not disappear behind a new control screen.
What should I send with my request?+
Your city, photos, equipment or surface information, and a short description of the concern or goal.